RemoteOne

Hire AI Powered Talent

RemoteOne places dedicated, AI-powered experts in your business within 48 hours. Customer service, operations, and everything in between, handled. You focus on growth.

AI-powered specialistsPowered by the latest AI toolsContinuously upskilledLive in 48 hoursCancel anytime

Trusted by Teams across Corporates, Ecommerce, Agencies and SAAS

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Sound familiar?

Running a business is harder than it looks

1

You're still answering customer emails at 10pm

Complaints, support requests, "can you help me with this?" It all lands on you. And every hour you spend in the inbox is an hour not spent growing.

2

Operations is running you, not the other way around

You're reacting to missed handoffs, vendor issues, and process breakdowns instead of seeing them coming. You don't have data, you have chaos.

3

You've tried a cheap VA. It made things worse

Three months to train them. Inconsistent work. You ended up doing it yourself anyway, and now you're more behind than before.

The Solution

Expert operators. Supercharged by AI

RemoteOne places dedicated specialists into your business. Not generalist VAs. Not offshore call centres. Real operators with deep experience who use AI to deliver the output of three people.

You get a fully functioning team for your two most critical functions, customer service and operations, without the cost, risk, or time of traditional hiring.

1 Expert = 3x Output

AI handles the volume. Your expert handles the judgment calls.

Process Specialists

Every expert we place maps, analyses, and optimises your workflows from day one, digging deep into how your business actually runs.

Live in 48 Hours

From discovery call to your expert actively working in your business within 48 hours.

The RemoteOne System

Not just experts. A system built to stay ahead

Most talent providers place someone and walk away. We built something different.

40+

AI-powered experts

Specialists who use the latest AI tools every day.

120+

Skills in the network

Continuously updated as new tools and techniques emerge.

6+

RemoteOne Support Process

Every specialist is backed by senior experts across Sales, Marketing, GTM, Finance, and more, giving them the strategic and technical depth to solve real business problems.

AI that does the heavy lifting

Your expert focuses on decisions. AI handles everything else

For your CS Expert

AI reads and triages every inbox, drafts responses, and flags urgent issues, so your expert can focus on the conversations that matter. That means identifying at-risk accounts, personalised follow-up outreach, and turning support interactions into retention and revenue opportunities.

Result: faster response times, higher CSAT, and a support function that actually pays for itself.

For your Ops Expert

AI connects your tools, platforms, and data into a single live view, so your expert always knows exactly what is happening and why. Workflow bottlenecks, performance gaps, and process failures are all surfaced automatically before they become problems.

Result: better decisions, fewer fires, and a clear picture of what is actually driving your business.

A network that never stops learning

Your expert keeps getting better. Automatically

Behind every RemoteOne expert is a network of senior business and AI experts whose only job is to keep our talent sharp. New tools, new workflows, better results. Your expert gets more capable over time without any effort on your part.

You never have to worry about your team falling behind. We handle that for you.

01

Built on the latest AI

Our experts use the most capable AI tools available today, giving them capabilities most businesses could never build internally.

02

Continuously trained

Our expert network upskills every specialist on an ongoing basis. New tools, new techniques, better results over time.

03

Purpose-built systems

Every workflow, dashboard, and process we build is designed around how your business actually operates, not adapted from generic tools.

The real cost comparison

Hiring in-house costs more than you think

RemoteOne
In-House
Cheap VA

Time to hire

48 hours
6-12 weeks
1-2 weeks

Monthly cost

From $1,500
$5,000-$7,000+
$800-$1,200

Industry expertise

Always
Varies
Rarely

AI-enabled output

Powered by latest AI tools

Continuously upskilled

Yes, ongoing

Contract required

No
Yes
Sometimes

Output quality

Consistent
Depends
Inconsistent

An in-house hire costs $60,000–$85,000/year in salary alone. RemoteOne gives you a more capable expert for a fraction of that.

Services

Three ways to work with us

Start with one. Add more when you are ready. Each service is designed to run independently or together.

Customer Service Expert

Your customers, always taken care of

$1,500/month

Full inbox management, reviews, disputes, and retention outreach, powered by AI.

View full details

Operations Expert

Your business, running like a machine

$2,700/month

Workflow management, vendor coordination, process optimisation, and AI-powered reporting.

View full details

Recruitment Services

AI-ready talent, hired to stay

Success-basedpricing

Full-cycle search for businesses that want to own the hire. AI-ready talent, vetted for remote work.

View full details

How It Works

From first call to fully operational in 48 hours

1

Free Discovery Call

30 minutes

We learn your business, your processes, and exactly where things are falling down. You leave knowing precisely what you need, whether you book with us or not.

2

We Match Your Expert

Within 48 hours

We assign an expert with experience relevant to your industry and operational needs. No job ads. No CV sifting. No interviews. We handle the matching entirely.

3

Handover and Go Live

You focus on growth

Your expert takes ownership from day one. Weekly reports, a direct line of communication, and full visibility without you being in the weeds.

No long-term commitment. Cancel with 30 days notice, anytime.
50+
businesses served
$132K
average annual savings vs. full-time hires
48hrs
average time from call to live
output vs. a traditional hire

Powered by leading AI

The tools your expert works with every day

Platform-ready from day one. You never buy or manage any subscriptions.

Gorgias
Tidio
Hotjar
Klaviyo
Intercom
Omniful
Claude Code
Replit
Red Claw
Gemini
Viktor
Gorgias
Tidio
Hotjar
Klaviyo
Intercom
Omniful
Claude Code
Replit
Red Claw
Gemini
Viktor

Pricing

Straightforward pricing. No surprises

RoleMonthly priceSaves vs. in-house
Customer Service Expert$1,500/mo~$4,500/mo
Operations Expert$2,700/mo~$3,800/mo

Every plan includes

Dedicated expert
48-hour onboarding
Weekly reporting
Direct Slack or email communication
No setup fees
Cancel anytime with 30 days notice

Tell us what you need, or book a 30-minute call. Either way, we'll tell you exactly what your business needs.

FAQ

Common questions, answered honestly

Still not sure? Tell us what you need, or book a 30-minute call. We will tell you exactly what your business needs, whether you book with us or not.

We work with businesses where customer service and operations can be handled remotely. That includes online businesses, service companies, agencies, and any operation where the day-to-day work does not require someone physically on-site. If you are unsure whether we are the right fit, just ask on the call and we will be honest with you.

Generalist freelancers need months of onboarding before they are productive, and they rarely have AI-enabled workflows. Our experts come with structured processes, domain knowledge, and AI tools built in from day one. You get someone who contributes immediately, not someone you have to build from scratch.

It means your expert works inside a purpose-built system powered by the latest AI tools, multiplying what one person can do. For CS: AI triages and drafts responses at scale so your expert focuses on conversations that need real judgment. For Ops: AI powers reporting, process tracking, and performance dashboards so your expert delivers insights that used to require a full analyst. It is not a bot replacing a human. It is a human with a significant, compounding advantage.

This is one of the things we are most proud of. We have an internal network of senior business and AI experts whose job is to continuously train and upskill our talent. Every time a better tool emerges or a new workflow becomes best practice, our team learns it and deploys it across our expert network. You do not have to manage any of this. Your expert just keeps getting better.

Minimal. The onboarding call takes 30 minutes. After that, most clients communicate a few messages a week and review a weekly report. Some check in monthly. The goal is to remove you from the day-to-day, not add to it.

If the fit is not right, we will work to resolve it quickly. If it is still not working, you can cancel with 30 days notice, no penalties, no awkward conversations.

Yes, because your expert is AI-enabled. They use AI to handle volume that would take a traditional hire three times as long. Most businesses are fully covered at this level. For higher-volume operations, we will discuss that on the call and make sure expectations are set correctly before you commit to anything.

Not necessarily. Many clients start with the role causing the most pain and add the second within 60 to 90 days. If customer communication is overwhelming you, start with CS. If you are flying blind on how your business is actually running, start with Ops. We will help you decide on the call.

Your business shouldn't be running you

Tell us what you need, or book a free 30-minute call. We will map exactly what your business needs and show you how fast we can get it covered. No commitment. No sales pressure.

Most clients go from first call to live expert in under 48 hours.